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Performance Improvement

Performance Improvement

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MBA & Associates Ltd

1/10 Oxlade Drive
New Farm
Brisbane QLD 4005
Australia
Fax: +61 7 3358 6758

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Success Stories


Queensland Rail PDF Print E-mail
Written by Administrator   

QR Electronic Commerce Strategy Development

Brisbane, Australia (2000)

Understanding Business


The first deliverable was a Project Charter enabling all the stakeholders to understand the proposed scope and their role in assisting with delivery. The Chief Executive and his Deputy signed this off. The key part was to understand the business, it constituent parts and directions. The 2000 Corporate Plan, Statement of Strategic Intent and various Business Group plans were analysed and meetings with senior managers organised. This led to a clear understanding of the current position of QR.

Last Updated on Friday, 07 August 2009 14:46
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Ministry of Health NZ PDF Print E-mail
Written by Administrator   
Wellington New Zealand (1992/3)

 

Objective

 

  • Improve the wellness of New Zealanders through developing world-class health information systems improving health service planning, aligning resources with needs, and linking health providers to the national health information systems with electronic commerce applications.
  • Consult with representatives of the wider health sector on what contributed to world-class, best of breed health information that widely used would improve health outcomes across the nation
  • Synthesise outputs into a comprehensive data model
  • Develop requirements' specifications and the evaluation of the responses

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Inland Revenue Department (IRD) PDF Print E-mail
Written by Administrator   
Wellington, New Zealand (1996)



Understanding Business


MBA & Associates (MBA) and other internal staff and external consultants engaged IRD's senior managers in structured discussions to understand the real drivers and obstacles to change within their respective divisions and branches. Developing 'plain English' business outcomes, the exercise created an informed and trusted information platform for the remainder of the project.

Last Updated on Friday, 07 August 2009 14:34
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Telecom New Zealand Ltd PDF Print E-mail
Written by Administrator   

Win Wide Area Network from Competitor

Wellington New Zealand (1996/7)

Understanding Business


MBA was selected by Telecom to lead this project based on its understanding of the business of the Inland Revenue Department (IRD). MBA had been part of the IT strategy development team at IRD and specifically had led the development of the electronic commerce strategy. The electronic commerce strategy had been based on identified business drivers such as delivering consistent high-quality information and lowering the costs of compliance with business tax regulations.

Last Updated on Friday, 07 August 2009 14:30
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Brisbane City Council PDF Print E-mail
Written by Administrator   

eBrisbane Electronic Commerce Strategy

Brisbane, Australia (1998/9)

Understanding Business


MBA & Associates (MBA) engaged Council's senior managers in discussions both to verify the published corporate plan, and to better understand the real drivers and obstacles to change within their respective divisions and branches. By revalidating the links between corporate objectives, corporate targets and key business processes, and developing 'plain English' business outcomes, MBA created an informed and trusted information platform for the remainder of the project.

Last Updated on Friday, 07 August 2009 14:17
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Bank of New Zealand PDF Print E-mail
Written by Administrator   

BNZ Global Telecommunications Modernisation Implementation

Wellington, Sydney, London, New York, Tokyo, Singapore, & Fiji (1986/8)

Objective

  • Establish a profile of telecommunications assets and usage showing what do we have, why, is it useful, does it lower internal costs, and does it improve customer service?
  • Bring the global telecommunications environment of BNZ under control.
  • Use telecommunications to contribute to a lowering of the several costs of doing business.
  • Implement rationalisation measures where appropriate domestically and in overseas locations in Fiji, Australia (offered the greatest potential for BNZ based on trade between New Zealand and Australia), Singapore, Hong Kong, London, New York, & Los Angeles.
Last Updated on Friday, 07 August 2009 14:35
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